Amazon illegally refused to bargain with drivers’ union, NLRB alleges

The National Labor Relations Board (NLRB) has filed charges against Amazon, alleging that the e-commerce giant has illegally refused to bargain with a union representing drivers who are frustrated by what they claim are low wages and dangerous working conditions.

Back in August, drivers celebrated what they considered a major win when the NLRB found that Amazon was a joint employer of sub-contracted drivers, cheering “We are Amazon workers!” At that time, Amazon seemed to be downplaying the designation, telling Ars that the union was trying to “misrepresent” a merit determination that the NLRB confirmed was only “the first step in the NLRB’s General Counsel litigating the allegations after investigating an unfair labor practice charge.”

But this week, the NLRB took the next step, signing charges soon after Amazon began facing intensifying worker backlash, not just from drivers but also from disgruntled office and fulfillment workers. According to Reuters, the NLRB accused Amazon of “a series of illegal tactics to discourage union activities” organized by drivers in a Palmdale, California, facility.

Amazon has found itself in increasingly hot water ever since the Palmdale drivers joined the International Brotherhood of Teamsters union in 2021. The NLRB’s complaint called out Amazon for terminating its contract with the unionized drivers without ever engaging in bargaining.

The tech company could have potentially avoided the NLRB charges if Amazon had settled with drivers, who claimed that rather than negotiate, Amazon had intimidated employees with security guards and illegally retaliated against workers unionizing.

Although Amazon recently invested $2.1 billion—its “biggest investment yet”—to improve driver safety and increase drivers’ wages, Amazon apparently did not do enough to settle drivers’ complaints.

The NLRB said in a press release sent to Ars that the complaint specifically alleged that “Amazon failed and refused to bargain” with Teamsters “and that it did not afford the union the opportunity to bargain over the effects of terminating” the Palmdale drivers’ contract, “increasing inspections, reducing and termination routes, and terminating employees in the bargaining unit.” Additionally, “the complaint further alleged that Amazon made unlawful threats and promises, held captive audience meetings, delayed employee start times and increased vehicle inspections to discourage union activities, and failed and refused to furnish information to the union.”

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